xv99 Terms and Conditions
Please read these terms carefully before using the xv99 platform — they form the basis of the agreement between you and us.
Introduction and Acceptance
xv99.cam ("xv99", "we", "our") operates an online casino and betting platform for users in Bangladesh. By accessing this website, registering, or using any of our services, you confirm that you have fully read, understood, and agreed to comply with these Terms and Conditions ("Terms").
These Terms form a legally binding agreement between you and xv99. If you do not agree with any part of these Terms, please stop using our platform.
These Terms are effective under Bangladesh Standard Time (BST, UTC+6). xv99 reserves the right to amend these Terms at any time, and your continued use of the platform after any change means you have accepted the updated Terms.
Eligibility Requirements
To open an account and use xv99 services, you must meet the following conditions:
- You must be at least 21 years old. Use of this platform by anyone under age is strictly prohibited.
- You must register in your own name and for your own use — opening an account on behalf of someone else is not allowed.
- You may only have one active account. Creating multiple accounts may result in suspension of both accounts and forfeiture of any balance.
- Persons residing in areas where online gambling is legally prohibited are not eligible to use this platform.
- All information provided at registration must be truthful, accurate, and your own.
xv99 may request identity verification (KYC) documents at any time. If you fail to provide the required documents, your account may be restricted or closed.
Account Registration and Security
3.1 Registration Process
During registration you must provide your name, mobile number, email address, and any other required details accurately. Providing false or incomplete information may result in account closure.
3.2 Account Security
Keep your account password and login details completely confidential. Report any unauthorized access or suspicious activity to our support team immediately. You are responsible for all activity that takes place on your account.
3.3 Account Closure
You may request to close your account at any time by contacting our support team. xv99 reserves the right to suspend or close an account without prior notice if these Terms are violated.
Deposit and Withdrawal Policy
4.1 Deposits
The minimum deposit amount at xv99 is ৳200. We accept deposits via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).
- Deposits must come from your own account or payment method.
- Using a third-party account or payment method is strictly prohibited.
- Deposits are generally credited to your xv99 account instantly.
4.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Identity verification must be completed before a withdrawal can be made.
- Withdrawals are requested to be made using the same method used for the deposit.
- Withdrawals may be restricted until any active bonus wagering requirements have been met.
- xv99 reserves the right to temporarily hold a withdrawal request for verification purposes.
Bonus and Promotion Terms
5.1 Welcome Bonus
New members are eligible for a 120% bonus on their first deposit, up to ৳10,000. To claim this bonus, a deposit must be made for the first time after registration.
5.2 Wagering Requirements
A 15x wagering requirement applies to all bonuses. This means you must wager 15 times the bonus amount before it can be withdrawn. Bonuses cannot be withdrawn until the wagering requirement has been met.
5.3 General Bonus Rules
- A bonus offer applies only once per person, per household address, or per payment account.
- xv99 reserves the right to modify, suspend, or cancel any bonus offer.
- If any manipulation or fraudulent activity is suspected, the bonus and any associated winnings will be forfeited.
- Bonuses are valid only within the time period stated in the offer details.
VIP Program and Rewards
The xv99 VIP program has four tiers. The weekly cashback benefit for each tier is as follows:
- Bronze: Weekly cashback up to 0.3%
- Silver: Weekly cashback up to 0.6%
- Gold: Weekly cashback up to 0.9%
- Platinum: Weekly cashback up to 1.2%
Progression through VIP tiers depends on your regular play history and engagement with the platform. xv99 reserves the right to change the criteria, benefits, and rules of any VIP tier at any time. Cashback rewards may require verification before being credited to your account.
Gaming Rules and Fair Play
7.1 Fair Play Commitment
xv99 is committed to ensuring fair and transparent outcomes in all games. Our platform uses SSL encryption and secure technology. Game results are not predetermined in any way.
7.2 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure and forfeiture of balance:
- Playing games using software, bots, automation tools, or any other artificial means.
- Abusing the bonus system or obtaining promotional benefits through fraudulent means.
- Attempting to earn bonuses or rewards by using multiple accounts.
- Exploiting any technical error on the platform.
- Using the platform for money laundering or any illegal financial activity.
7.3 Technical Issues
xv99 is not responsible for a game being interrupted due to loss of internet connection or a device malfunction. In the event of any technical error, the log records of our system will be considered final.
Responsible Gaming
xv99 is deeply committed to responsible gambling. We believe that entertainment is only enjoyable when kept within limits.
- You can contact our support team to set deposit limits, bet limits, or self-exclusion for yourself.
- This platform is for people aged 21 and over only.
- If gambling is having a negative effect on your daily life, family, or finances, please seek professional help.
For more information on responsible gaming, please visit our Responsible Gaming page.
Privacy and Data Protection
xv99 places the highest importance on protecting your personal information. We use SSL encryption and modern security measures to keep your data safe.
To learn how we collect, use, and protect your information, please read our Privacy Policy page. By using the platform, you also consent to our privacy policy.
- Your data is not sold to third parties.
- Limited information may be shared with trusted partners to provide necessary services.
- Information may be shared with authorities where required by legal obligation.
Copyright and Intellectual Property
The xv99.cam website and all its content — including text, graphics, logos, designs, software, and databases — are protected under the exclusive intellectual property rights of xv99.
- No content from this website may be reproduced, distributed, or modified without written permission from xv99.
- Using xv99 trademarks or logos for any commercial purpose is prohibited.
- The intellectual property of game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) remains with them.
Limitation of Liability
xv99 accepts no liability in the following circumstances:
- If a game is interrupted due to loss of internet connection or a technical failure.
- If account information is compromised due to your own negligence.
- If a transaction is delayed due to a failure by a third-party service or payment provider.
- If service is disrupted due to an event beyond xv99's control (force majeure).
Our total liability shall not in any circumstance exceed the amount you deposited in relation to the matter concerned.
Dispute Resolution
For any dispute or complaint, please contact our customer service team first. We provide 24/7 live chat support in Bengali and will work to resolve any issue promptly.
If an internal resolution is not possible, both parties will attempt to reach a resolution through mutual discussion. Our system's game logs and transaction records will be treated as final evidence in any dispute.
To contact us regarding any matter related to these Terms:
Support: 24/7 Live Chat (in Bengali)
Changes to Terms and Termination
xv99 reserves the right to change, add to, or cancel these Terms at any time. We will post a notice on the website for significant changes. Your continued use of the platform after any change means you have accepted the updated Terms.
Even if any one provision of these Terms is found to be invalid or void, all remaining provisions will remain fully in effect. The Bengali version of these Terms shall always apply; if translated into any other language, the Bengali version will be the authoritative one.
About These Terms
These Terms and Conditions were last updated in January 2026. Please see the links below to read our other important policies:
This platform is for people aged 21 and over only. Please play responsibly. Gambling can be addictive.